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Strategic, sustainable and self-sufficient

Your digital team. Re-imagined.

Stop outsourcing your digital future. Start owning it.

We provide consultancy, training and recruitment to enable organisations to become self-sufficient in all aspects of digital delivery through the creation of sustainable internal teams.

To stay relevant and offer value, internal teams must transform themselves through the seamless integration of people and technology.

When organisations learn to build and manage their own digital-change initiatives, they can combine new technologies with human capabilities to gain advantage—powering strategy, sustainability and productivity.

Our approach to in-house resource building by combining our creative and digital specialists with internal staff on live projects ensures the most effective learning and knowledge
sharing. Our ongoing oversight and training also builds a culture around change and continual learning allowing your team to thrive no matter the changing circumstances.

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Education clients
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Partner Agencies

CONSULTING

Our education and digital advisory teams work with our clients to create strategies for highly collaborative, cross-functional and united teams. Our consultancy services include:
  • Run digital capability audits for current teams to identify gaps and highlight learning opportunities
  • Scenario-based assessment and evaluation of potential team structures e.g. “internal agency” model for optimised team working
  • Define digital-first frameworks around procurement, partnerships and people to ensure the right talent is brought into the organisation at the right time
  • Design customer-experience and data strategies to deliver continual optimisation of digital products and services

TRAINING

Our managed training services go beyond the promise of knowledge transfer from our experts to your staff. We co-design professional development and continual learning opportunities through direct access to our network of experts in data science, online learning, digital marketing and technology.

If you’ve identified an ongoing need to upskill your staff, we work with you to firstly agree training needs and then offer the appropriate level of training provision. That could be monthly access to a data marketing expert while you embed your new data function, or the option to connect staff to a CRM trainer on an ad-hoc basis while your integration project is running.

We’ll create a training delivery program that will help you to achieve digital sustainability and self-sufficiency. Our progress monitoring framework means performance metrics are embedded into the beginning of each training package. We benchmark and measure the effectiveness and efficiency of our trainers so that you can be sure the trainers, we connect you to, are the right fit for your needs. Our progress monitoring tools also track staff satisfaction with their personal development to ensure your digital capabilities evolve in a changing environment. 

Services include:

  • Training design and delivery
  • Professional development audits
  • Staff support and mentoring through access to a network of qualified trainers
  • Continual learning tools and resources

PROJECTS

Our project services are most effective when your organisation has a strategic requirement that your staff are either insufficiently skilled, or are under resourced, to be able to deliver.

Our consultants and project managers use unique procedures to create a blended group of specialists that incorporates your staff, our partners, and where necessary new recruits. Collectively, we deliver your project to the highest standard, significantly cheaper than outsourcing to a traditional agency, whilst also leaving you with a more capable in-house team.

We offer:

  • Access to our partner network of over 12 agencies supplying skillsets including CRM, data, brand, technical support and user experience design
  • Partnership framework model creation and best practice guidance
  • Cross-organisation program management
  • Process design, implementation and measurement at a strategic and project level

OnBoard is our dedicated skills matching service designed to accelerate your internal capabilities and achieve sustainability for your new or existing digital team through the identification, recruitment and onboarding of qualified talent. 

OnBoard can help you to:

  • Match your internal resource requirement to our pool of education and digital experts, giving you access to high-quality staff on a short-term of more permanent basis
  • Support you in the recruitment of staff to internal teams through the creation of job specifications and providing hands-on expertise during the hiring process
  • Onboard new staff members through our training programs and digital community resources

The team's knowledge of the impact of digital on the higher education sector is phenomenal and I have sought their sage advice on numerous occasions and not been disappointed. They have also facilitated many valuable networking opportunities from breakfast seminars to sector group meetings where the participants can learn and moan in a secure environment. The teams are particularly able to provide much-needed sensible and practical advice on the – sometimes thorny – issue of digital transformation.

Susan Farrell - Head of Digital Transformation - University College London